The Voice of Reason & Reassurance
The financial services industry is as information intensive as any sector we work with. It is characterized by rapidly proliferating products, a fast-shifting regulatory environment, and a high rate of industry consolidation. The complexities of this chaotic environment presents financial services institutions with unique branding and service challenges relating to how they communicate information to customers. Our customers are asking themselves:
- How do we unify and reinforce our brand?
- How do we build a positive, reassuring experience for our customers?
- How do we give our customers access to more information, and make it easier for them?
How a financial services institution sounds to its customers is a key part of the answers to these questions. Employing professional “voice talents” for phone and web systems helps create a unified, personal and brand-building experience for your customers. Over the past 25 years, we have provided professionally-recorded voice prompts, messages, and narration to over 400 financial services organizations.
Learn more about the phone and web applications we support in the finance-related industries below. For each industry, we provide sample voice recordings as well as examples scripts for voice prompts and messages.