Voice Branding & Customer Persona Analysis
We help customers create a voice branding that matches the demographics of specific caller communities, as well as company and product branding.
Our voice over and messages on hold services framework puts your target customer at the center of a well thought out brand-reinforcing process. It starts with a set of voice recordings and system objectives which guide both the creation of voice scripts and the selection of a voice talent (or, if appropriate, voice artists) that best reflect the image you’re trying to convey.
We help customers create a voice branding that matches the demographics of specific caller communities, as well as company and product branding.
Whether you’re creating messages on hold or designing a complex IVR system, a thorough script review ensures that callers have a productive and brand enhancing experience.
We can organize recording sessions during which our clients and/or third-party service firms can directly provide direction and feedback to our voice talents with our custom voice over services.
We’ll arrange to have a voice talent record a short script that you provide at no charge to ensure that you select the right voice over for your brand.