Chat with us, powered by LiveChat

Professional Voice Services for Banking

Our voices can be heard at over 150 banks nationwide, from small regional banks and credit unions to large, diversified multi-national banks. For banking IVR systems, information intensity and product complexity requires a high volume of prompts – many of them short phrases that need to be smoothly concatenated to create a pleasant caller experience. We also provide banking onhold messaging that enables cross-selling of various bank services, as well as narration for customer videos, branch kiosks, and internal training courses.

Examples of Supported Applications

  • Telephone banking (balance, transfers)
  • Branch/ATM locators
  • Outbound dialing for collections
  • Bank rate lines
  • Stop payments
  • Multi-location/Multi-language Auto Attendant
  • Onhold messaging to promote mobile banking
  • Web videos for home banking orientation

Sample Recordings & Scripts

PromptsPLUS for Auto Attendant, ACD, and IVR applications

Messages-On-Hold™

Narration for Multi-Media Presentations

An increasing number of banks are imparting information to their customers using a variety of visually-oriented multi-media vehicles:

  • Web Videos: Online banking orientation, banking product introductions, community service videos
  • Branch Kiosks: Product offering descriptions
  • E-Learning: Corporate and branch policies and processes, settlement procedures

Add Voice To Your Videos!

A_Guide_To_Using_Professional_Narration, banking voice services