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Voiceover Services
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Voiceover Services
Call Center
InRoom Services
Industries
Partners
About Us
Resource Center
Blog
Contact Us

617-527-3023
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Resource Center

Scripting Tools and Aids

If you need assistance in writing scripts for your Messages-On-Hold™ program or Auto Attendant prompts, these documents provide instructions and helpful hints for getting on your way. The Voice Prompt Template is the standard format we use to accept scripts for prompts recording.

Creating Your Messages On Hold
Voice Prompt Template (VPT)
Auto Attendant Guidelines and Examples

Script Examples

We’ve collected a broad range of industry-specific Messages-On-Hold™ or Auto Attendant script examples from which you can tailor for your own specific needs. The “VPT with Examples” provides generic, non-industry-specific examples within the template we use to accept scripts for recording.

VPT with Examples
Banking (AA)
Banking (MOH)
Insurance (AA)
Insurance (MOH)
Healthcare (AA)
Dental (MOH)
Medical (MOH)
Utilities (AA)
Utilities (MOH)
HVAC (MOH)

Educational Videos

We’ve created a series of short videos designed to educate our clients and partners on best practices for creating effective voice prompts and messages. Topics range from onhold message effectiveness to multi-language voice recordings for complex IVR systems. We try to have fun with these…so enjoy!

Educational Videos

Industry E-Books

These E-Books explore best-in-class applications for IVR and other phone based systems in a number of industries – including how to use voiceover in areas you may not even considered. Learn how professionally trained voice talents can enhance the customer experience and build your brand.

Energy/Utilities
Financial Services

Partner Program Resources

Our Partner Program Description provides a high-level overview of the tools and resources available to our Partners. We are also happy to tailor any of these tools and resources to Partner-specific needs.

Partner Program Description

Multi-Language Deployments

Implementing voice recordings in multiple languages simultaneously presents numerous challenges in terms of script translation, recording consistency, and cultural nuance. These guides provide practical pointers to address these potential minefields.

International Language Coverage Sheet
Top 12 Tips for Multi-Language Deployment

Whitepapers

Our staff provides in-depth insights on a variety of topics related to best-in-class business and technical practices for voiceover recordings. The goal of our whitepapers is to educate our customers on how to most effectively work with voiceover professionals across a variety of communication vehicles.

The Essential Guide to Professional Voice Narration
How To Get the Most Out of Professional Voice Services

ABOUT US

Since 1984, Marketing Messages has provided over 180 top quality voice artists spanning over 80 languages, highly accurate scripting and editing, and rapid voice file turnaround to more than 4000 customers – including 200 Fortune 500 companies. Proudly Serving Boston, Providence, Worcester and beyond.

Resource Center

Scripting Tools and Aids
Script Examples
White Papers
Industry E-Books
Partner Program Resources
Multi-Language Deployments

Blog

How to Use Our Audio Pronouncer Phone Extension
Our audio pronouncer phone line is the most reliable solution for making sure voiceover recordings are free from ...
Call Center Greetings in Multilanguage Applications
Let’s talk about your call center. A call center may not seem like the most important part of your business, but when ...

CONTACT US

Headquarters Marketing Messages 255 Bear Hill Road Waltham, MA 02451

Email info@marketingmessages.com

Phone +1 (617) 527-3023

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