Chat with us, powered by LiveChat

Why We’re The Ideal Partner for You

We offer the best combination of market leadership and personalized support geared specifically for partners:

  • Intensive Voice Partner Focus –  We have the highest percentage of business conducted through the partnership within the premium service segment of our industry.
  • Support Companies of Any Size –  We have served over 4,000 customers since 1987 – including 200 Fortune 500 corporations as well as thousands of SMB businesses.
  • International Capabilities – We specialize in multi-language call center applications, supported over 200 Voice Artists and Translators covering over 70 languages and dialects.
  • Personalized Attention – Our support extends beyond automated ordering.  Our full time Customer Service and Production staff provides high-touch service tailored to each of our Voice Partners, including script-writing, audio editing/quality control, and audio file management.
  • Comprehensive Resources – We supply simple tools to help you sell and deliver voice partner services.  Use as many or few as you’d like depending on your business model.  Check out these resources by clicking the “plus” sign for each category below:
Sales Tools
Our chief goal here is to enable telco solution providers to articulate our services easily and without a lot of time and training – keeping you focused on what you do best. These tools include:

  • Voice Talent and Music Audio Sample Pages – Web pages with short MP3 clips of voice demos for all of our Voice Artists, organized by application and language. Some of our partners link to these pages from their own websites. Click Here to listen!
  • Script Examples – Tell us the industry of your prospect and customer and we can send you examples that can be used to model their own voice messages and prompts. Click here to request script examples.
  • Customer “Dialog Demos” –  Custom demonstrations that simulate how our Voice Artists would sound within a given application. Based on customer-specific scripts and tailored for specific sales situations using one or more of our Voice Artists.  Click here to request script examples.
  • Proposal Inserts – Standard wording that describes our IVR, Auto Attendant. And Messages-On-Hold™ voiceover offerings and are designed to fit into our partners’ proposals.  Some insert this text as is, others shorten and/or tailor to suit their needs.  If desired, we can tailor a Proposal Insert for you. Click here to request Proposal Inserts.
  • E-mail Templates – Ready-made e-mail templates to quickly send basic information to your prospects and clients with a few clicks and key strokes. These templates are voiced from the partner’s perspective and include information step-by-step instruction to get started. Click here to request E-mail Templates.
  • Voice Partner Sales FAQ – This two-page document distills the basics of what your sales resources need to know to explain the features and value of professional voice recordings. Click Here to request the Voice Partner Sales FAQ.
  • Industry E-Books – PDF-based documents that describe best-in-class uses of voiceover services in specific industries.  E-Books currently available for Financial Services and Energy. Click here to request an Industry E-Book for Energy/Utilities and click here to request and E-Book for Financial Services.
Voice Delivery Tools
We recognize that our partners view recording quality/accuracy and service responsiveness as key requirements leading to client success. The following aids make delivery fast, reliable, and hassle-free:

  • Creating Your Messages-on-Hold Guide – A guide that lays out the step-by-step process by which a prospect generates raw promotional or informational content from which Marketing Messages will build Messages-On-Hold (MOH) recordings.
  • Auto Attendant Guidelines and Examples – General guidance and tips and tricks for the development of prompts for greetings, call distribution, and customer information.  It includes generic and specialized example scripts that can be used as a starting point for customization, and a way to expand the client’s thinking around how an auto attendant could be more effectively employed.
  • Script Submission Templates – We provide our partners with templates that represent a standard format for accurately and consistently constructing prompts and messages. This prevents confusion over what specifically needs to be recorded and ensures proper file naming and management.
Marketing Support
We view pre-recorded prompts as a key value-added and differentiated component of a call center solution – and we’re willing to invest in marketing events, programs, and vehicles that help our partners more effectively sell their own products.

  • User and Trade Conferences – Where it makes mutual sense, we will participate in our partners’ user conferences as speakers. We are more than happy to co-present with our partners and/or act as a complementary solution providers at selected tradeshows.
  • Webinar Support – We can lend our expertise in professional voice prompt recording to any webinars you are planning, and will also organize dedicated sessions focusing on the benefits of employing pre-recorded voice prompts.
  • Website Logo and Description Exchange – Each partner is eligible to have its logo and company description posted on our corporate website provided that the partner also includes a Marketing Messages logo and description on its own site.
  • Sales Training Sessions – We will participate in any internal training session that you deem appropriate – whether via an online meeting format or in person.

Request Marketing Material

We can send you printed or electronic versions of our Company Backgrounder, product brochures,  industry e-books, and whitepapers.  Please visit our Resource Center to view descriptions of available items and to make requests.

View Our Resource Center

 

Learn more about becoming a Voice Partner!
Or Please call:
Jim Giebutowski, Partner, Business Development
1-800-4VOICES (1-800-486-4237)
For More Partner Information

Free Sales Tools

Tools for selling and delivering voiceover services are available in our Resource Center