Educational Videos

Contact Centers and Advanced Call Queuing

For an advanced Contact Center, you want to provide a personalized call experience with very targeted on-hold messages. The technology that makes this possible is something we offer called Advanced Call Queuing.

Click here to schedule a demonstration.

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Why Contact Center Voice Prompts Are Different

With the growth of automated speech recognition in Contact Centers comes the need for Voice Talents who have mastered a broader range of emotions and inflections.

Click here to learn more about inflected speech.

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Keeping Your Voice Recordings Up To Date During the COVID Crisis

It’s important to keep your professional voice recordings current during the COVID Crisis. Perhaps even more important than ever before. Here’s why…

Click here to see more about Scripts for COVID-19 Customer Communications

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Keep Your On Hold Messages Current

Now that you’ve invested in Messages On Hold it’s vital that you keep your messages current and talk about things that are new.

Click here to see more about On Hold Messages

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Messages-On-Hold Holiday Offer From Santa (And Elf In A Tree!)

Join Santa and some elves as he describes our limited-time holiday offer.

Free Holiday MOH for existing messages: https://tinyurl.com/y5rwl46m
VoiceCentral Messages-On-Hold – 6 Month Free: https://tinyurl.com/y5rs77qh
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How To Avoid Voice Over Screw-ups Volume 2 – Multi-language IVR Prompt Translations

In this video, we explain the ins and outs of multi-language translations for IVR prompts.

Click here to listen to demo samples of our Spanish and English/Spanish bilingual Voice Artists.
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How To Avoid Voice Over Screw-ups: Spanish Edition

In this video, we explain the ins and outs of recording voice prompts and messages in Spanish. Watch and learn as we explain the biggest pitfalls, and the easiest ways to succeed.

Click here to listen to demo samples of our Spanish and English/Spanish bilingual Voice Artists.

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So Many Choices, So Little Time.

Can’t decide which Voice Artist is the right pick? We can help…