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Free White Paper for IVR & AA Developers

We inaugurated the Marketing Messages blog with a FREE white paper for IVR and AA voice recordings! Did you miss out back in 2017 when this started? Well, we wouldn’t want you to miss out altogether just because a few (OK, a lot of) years have passed since the initial offer and so (insert trumpet … Continued

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The Importance of Genuine Hmong: Preserving Cultural Heritage through Language

The Hmong language is a vital part of the Hmong culture and identity, with a rich history and significance that spans centuries. As a language spoken by over 300,000 people in the United States alone, it’s essential for businesses and organizations to acknowledge and respect the importance of authentic Hmong language and culture. Historical and … Continued

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Computers Are Bad at Voice Translation

Bears are so smart they probably know that relative to humans, computers are bad at voice translation. Some bears might even translate languages better than most computers. Though they’re pretty shy in the wild, so it’s unlikely you’ll encounter one that translates the specific languages you have in mind for your voice recordings, whether that’s … Continued

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IVR Prompts and AA Prompts – How to Know the Difference?

The two most common types of voice recordings that you will likely need to utilize are Interactive Voice Response (or IVR) prompts and Auto Attendant (or AA) prompts. Today, we’re going to explain the differences in what these prompts are, and how they can best be used. IVR prompts and AA prompts are both extremely … Continued