Voice Marketing

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Amplifying Diversity: The Strategic Advantage of African American Voice Talents in On-Hold Messaging and Phone Trees

In today’s competitive marketplace, businesses strive to create a welcoming environment for every caller. One of the most critical, yet often overlooked, aspects of customer interaction is the on-hold messaging and phone tree experience. While these systems are designed to guide callers efficiently, they also offer a unique opportunity to reflect a company’s commitment to … Continued

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Plant Your Marketing Seeds in May

It’s spring, which means it’s a time of change. The days get a little warmer and a little longer all the time. Jackets and jeans get replaced in the back of the closet, while shorts and T-shirts make a comeback. And spring is the time when plans start to get firmed up for the rest … Continued

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Coached Voice Recording Session for the Ideal IVR Experience

A professional voice services firm like Marketing Messages can and will go to all reasonable lengths to give its clients the best professional voice recordings possible. But even with trained voice talents and expert audio engineers combining their wealth of first-hand experience, there is still no guarantee that the completed audio is going to sound … Continued

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Thinking About Rebranding in the New Year?

The new year is a time when people take chances and make changes, whether it’s tackling a challenge they’ve been putting off, committing to a new diet and/or exercise routine, or trying out a new hobby. It’s much the same with businesses. A new year is a chance to look back at what’s been done … Continued