Where Was Your Product When You Last Changed Your On-Hold Messages?

At least a few times a month, I get a phone call from a Messages-On-Hold customer who needs to update their on hold messages – many times because they are changing their phone systems, or they’ve opened up a new office. Beyond determining the month and year of the last update, I ask a few … Continued


Marketing Messages Partners With Twilio

How did Marketing Messages partner with Twilio? In search of insights on how Marketing Messages can chart a course in the brave new universe of integrated, cloud-based communications, I made the trek out to Twilio’s user conference in San Francisco last week. Those telco professionals who have launched efforts in this arena know Twilio to … Continued

Computers Are Bad At Voice Translation

Bears are so smart they probably know that relative to humans, computers are bad at voice translation. Some bears might even translate languages better than most computers. Though they’re pretty shy in the wild, so it’s unlikely you’ll encounter one that translates the specific languages you have in mind for your telecom application, IVR system, … Continued