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Industry: Telecom

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Where Was Your Product When You Last Changed Your On-Hold Messages?

At least a few times a month, I get a phone call from a Messages-On-Hold customer who needs to update their on hold messages – many times because they are changing their phone systems, or they’ve opened up a new office. Beyond determining the month and year of the last update, I ask a few … Continued

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Making your life easier with a Voice Prompt Script template

Using a standard Voice Prompt template can save Time and create Brand consistency! … or “How our new voice prompt scripting format can change your life!” – by Hutch (your friendly script writer and customer services guy). I’m sure that Marketing Messages is not alone in the realm of production houses when it comes to … Continued

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Marketing Messages Partners With Twilio

In search of insights on how Marketing Messages can chart a course in the brave new universe of integrated, cloud-based communications, I made the trek out to Twilio’s user conference in San Francisco last week. Those telco professionals who have launched efforts in this arena know Twilio to be one of the premier providers of … Continued

Free White Paper for IVR & AA Developers

We’re inaugrating the Marketing Messages blog with a FREE white paper! For professionals needing pre-recorded prompts for IVR and Auto Attendant applications, check out the link on our home page. In the coming months, our eager troupe of blog writers will post about what we do at Marketing Messages, and how our exemplary customer service … Continued