Call Center & IVR prompts

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How to Use Our Audio Pronouncer Phone Extension

Our audio pronouncer phone line is the most reliable solution for making sure voiceover recordings are free from mispronunciations. Continue reading to find out exactly how to use this resource so that your brand and products are pronounced correctly the first time. We produce professional voice recordings, including call center recordings, on hold messages, auto … Continued

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Call Center Greetings in Multilanguage Applications

Let’s talk about your call center. A call center may not seem like the most important part of your business, but when you think about it, it might very well be the area that your customers will spend the most time and interaction with. Call center greetings create the first impression that will hang over … Continued

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Improving the Phone Call Experience with Professional Voice Recordings

These days, help is hard to find. Budgets are tight and every business dollar must be accounted for. It’s hard to justify the cost of a receptionist when auto attendants can connect callers directly to the right person. But not every phone system is well thought out, and some of the ones that are may … Continued

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How to Write a Visual Pronouncer for Audio Recording

Why is it important to write a visual pronouncer? When we receive scripts from organizations and companies large and small, there are often certain words with the unfortunate potential to be mispronounced. Employee names, product names, and brand names are categories of such words. Where the person writing the script for the organization or company … Continued