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Don’t Tick Off Your Global Colleagues With Bad Voice Recordings

Deploying an Interactive Voice Response (IVR) or auto attendant system globally supported by professionally recorded voice prompts in multiple languages can be a cultural nightmare. As project manager, there are multiple opportunities to look like an idiot. To make sure you don’t tick off your global marketing colleagues, solicit the focused involvement of key stakeholders … Continued


5 Spanish Voice Recording Pitfalls and How to Avoid Them

Congratulations! For years, you’ve been using professional English-speaking voice talents for IVR voice prompts, auto attendant systems, and on hold messages…and now you’re ready to establish credibility with your Spanish-speaking customers with professional voice recordings in their native language. Do it right and you’ll strengthen and nurture these key relationships. Do it wrong and you’ll … Continued


A few thoughts on language translation

Imagine for a moment how devastating it could be if you were in a country where you did not speak the language, and needed to call in to a business phone system for help. Perhaps your credit card has been stolen, and you can call the credit card company. Or to book in-country tickets for … Continued


A Tour Of The British Isles In Accents – UK voiceover

Rather amazing verbal dexterity, especially for such for a quick fly around. And while one could argue this tour is not quite comprehensive (no Geordie Shore?) the fluid accuracy is encourages keeping this on repeat so I can practice along! Of course, we do offer real, born-and-raised, actual native voice talents from the UK. Have a listen … Continued