Auto Attendant

PHOTO

Updating Your On Hold Message for a Post-COVID World

Over the past few weeks, we have seen a rise in customers making updates to their on hold messages or Auto Attendant and IVR prompts as circumstances within their organization change due to the evolving shape of the pandemic over the last few months. When the coronavirus pandemic began last year, we at Marketing Messages … Continued

PHOTO

IVR Prompts and AA Prompts – How to Know the Difference?

The two most common types of voice message prompts that you will likely need to utilize are Interactive Voice Response (or IVR) prompts and Auto Attendant (or AA) prompts. Today, we’re going to explain the differences in what these prompts are, and how they can best be used. IVR prompts and AA prompts are both … Continued

PHOTO

Avoiding Voice Over Screw-ups in Your Multi-language Projects

Marketing Messages has provided audio in over 80 languages, for a host of clients across the globe. After all that experience, we have learned that there are several common mistakes that can cause major problems for a customer’s Auto-Attendant or IVR prompts. Read on or watch our video so you can avoid voiceover screw ups. … Continued

PHOTO

Holiday Upgrade to Your Messages-On-Hold!

At Marketing Messages, we are getting into the holiday spirit! We want to help make your winter season as festive as possible, and so for a limited time we are offering you, our customer, the chance to get a free, festive upgrade to your existing Messages-On-Hold. Here’s how it works: You choose three songs from … Continued