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Business Impact of the Customer Caller Experience

At Marketing Messages, we believe that every call is an opportunity. An opportunity to impress, assist, learn, improve, and connect. With so much of the world becoming more and more automated and remote, customer satisfaction is becoming increasingly linked to feeling a sense of genuine humanity rather than being foisted off onto impersonal systems. The … Continued

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Studio Prep for Podcasting: How To Prepare for Podcast Recording

Studio Prep for Podcast recording is one service offered by ModPod, a division of Marketing Messages. Did you ever want to start a podcast or be a guest on someone else’s podcast? Are you not sure what you need, or how to record? To help you figure it all out, Josh and I have started … Continued

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Add a Boom Arm for Your Microphone to Mitigate Desk Thuds and Taps

Do you have a home recording setup with a microphone mounted on a stand sitting on your desk? Bet it sounds good! But do you ever bump the stand and hear a loud thud in your headphones? Do you find that your nice microphone picks up every tap of your hands (or elbows) on the … Continued

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Show Me Your Setup’s First Guest, Amy!

Episode 6 of Show Me Your Setup begins with Josh and I introducing our first guest, Amy Taylor Fernandez. Her usual workstation and vocal booth are visible in her background. OMG, Amy built her own Record-In’ Box! Within the first two minutes, Amy drops a bombshell surprise on the fellas when she reveals that she … Continued