Voice Talent in action!

Ahh, refreshing. Now back to the post. It was previously mentioned that he was going to record  IVR prompts. How much do you know about IVR, interactive voice response, in general? Shall we write a primer? If so, shall we determine the name of the primer before we write it or wait until all the materials have been arranged in the hopes that an appropriate title will rise to the surface like a breeching whale?