Have you purchased a VoiceCentral package and an iLink to receive automatic Messages On Hold updates? Do you have the iLink in hand? Have you read the one page instruction sheet? Would you like a bit of hand holding? We’re happy to help!
Most likely, you’ve already sent us your Messages-On-Hold script, and we’ve produced your MOH. Your iLink just needs to be plugged in so it can automatically connect to our server and download your on hold messages.
Watch our video to learn how to connect your iLink unit to start your Messages-On-Hold. There are three connections to make, and all cables come in the box.
1. Connect one end of the supplied Ethernet cable to the iLink’s “LAN” port.
Connect the other end of the cable to an available Ethernet port on your router or switch.
2. Connect the supplied RCA cable to the “Channel A Out” jack.
Connect the other end of the cable to your phone system’s MOH/Music/etc. input.
3. Attach the supplied power cable to the iLink unit and plug it into an electrical outlet.
Slide the Power switch to the “On” position.
No further setup should be necessary. Your iLink unit will connect to the network and then to our server to receive updates from Marketing Messages.
About iLink
The iLink LCD is the ultimate “no-hassle, hands-free” onhold messaging solution. This system enables Marketing Messages to upload Messages-On-Hold™ and onhold music files directly to your iLink unit via the Internet using the iConnect software suite.
- Automatically update messages on a pre-scheduled basis without requiring manual reloading audio files.
- Set up your messages to rotate on a set schedule, or update at any time interval you desire.
Do you have an iLink setup question that wasn’t addressed here? Leave a comment so we can try to help.
Would you like to talk to us about our Messages-On-Hold programs and equipment? Contact us today!